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Matt Crum2024-10-25 We had Ryan with Landmark Fire and Water out to look at some apparent water damage in our master bath. He took readings and discovered that there was more damage there than what could be seen. He went through entire process with me of what he was doing to show me the readings were accurate. After that, we discussed several options and necessary next steps to take to get the problem resolved. He was punctual, kind, easy to communicate with, and you can tell he genuinely cares about helping the customer. I highly recommend Landmark Fire and Water! Stephanie Sorrells2024-08-26 Having the need for a mitigation company is never a good thing as it indicates you have experienced a traumatic episode. In my case, it was a house fire, caused by a negligent subcontractor. As devastating as that life changing event was – I can honestly say that hiring Landmark Fire and Water was the best decision I made! Ryan and Justin are two of the most professional, compassionate, hardworking, caring human beings I’ve ever met. They communicated with me every step of the way and took extra care explaining each and every detail throughout the entire process. Landmark Fire and Water is THE consummate professional! Kelly Stuart2024-06-21 This was my first and hopefully last time needing water mitigation services. Ryan and his team were so friendly and helpful. Dealing with all my house stuff as a woman, for the first time, trust was huge. Ryan really made me feel like i could trust him and his team. I am very happy with the work done and how fast they were able to come out and get started. 10/10 recommend landmark for water mitigation in the Dallas area! Jason Gardner2024-03-07 Working with Ryan Thompson at Landmark was fantastic. His communication is unmatched. Finding a human being to work with who actually tries to do a great job is rare these days but Ryan is that guy. Definitely recommend. Michael Davis2024-02-28 The last thing you want to need is a fire and water mitigation company, however if you are unlucky enough to need one Landmark is hands down the best in the business. They answered the phone and started remediation on a Sunday afternoon. They were professional, empathic, and communicated at every step of the process. They went above and beyond anything I could have imagined. I wish I could give them 6 stars. Lora Rolling2024-02-28 Exceptional company! Ryan Thompson went above and beyond to help us with a hard to deal with situation. His hard work, expertise and insight allowed us to have peace of mind. He even found a few things that the company before him missed. Very thorough. Positively pleasant. Definitely a company I'll call FIRST in the future. MJ2024-02-16 Absolute professionals and experts at what they do! Their response time was fantastic, and the ongoing communication and updates were as well. They have all of the equipment and expertise to handle large jobs. Though no one ever wants to need remediation in their house, we could not be happier with the remediation services we received from landmark. I highly recommend them! Steve Brookshire2023-12-06 Really phenomenal communication and updates on progress. Texted every time with precise arrival times—very reliable. And of course technically competent. Great in dealing with our insurer too.

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Matt Crum2024-10-25 We had Ryan with Landmark Fire and Water out to look at some apparent water damage in our master bath. He took readings and discovered that there was more damage there than what could be seen. He went through entire process with me of what he was doing to show me the readings were accurate. After that, we discussed several options and necessary next steps to take to get the problem resolved. He was punctual, kind, easy to communicate with, and you can tell he genuinely cares about helping the customer. I highly recommend Landmark Fire and Water! Stephanie Sorrells2024-08-26 Having the need for a mitigation company is never a good thing as it indicates you have experienced a traumatic episode. In my case, it was a house fire, caused by a negligent subcontractor. As devastating as that life changing event was – I can honestly say that hiring Landmark Fire and Water was the best decision I made! Ryan and Justin are two of the most professional, compassionate, hardworking, caring human beings I’ve ever met. They communicated with me every step of the way and took extra care explaining each and every detail throughout the entire process. Landmark Fire and Water is THE consummate professional! Kelly Stuart2024-06-21 This was my first and hopefully last time needing water mitigation services. Ryan and his team were so friendly and helpful. Dealing with all my house stuff as a woman, for the first time, trust was huge. Ryan really made me feel like i could trust him and his team. I am very happy with the work done and how fast they were able to come out and get started. 10/10 recommend landmark for water mitigation in the Dallas area! Jason Gardner2024-03-07 Working with Ryan Thompson at Landmark was fantastic. His communication is unmatched. Finding a human being to work with who actually tries to do a great job is rare these days but Ryan is that guy. Definitely recommend. Michael Davis2024-02-28 The last thing you want to need is a fire and water mitigation company, however if you are unlucky enough to need one Landmark is hands down the best in the business. They answered the phone and started remediation on a Sunday afternoon. They were professional, empathic, and communicated at every step of the process. They went above and beyond anything I could have imagined. I wish I could give them 6 stars. Lora Rolling2024-02-28 Exceptional company! Ryan Thompson went above and beyond to help us with a hard to deal with situation. His hard work, expertise and insight allowed us to have peace of mind. He even found a few things that the company before him missed. Very thorough. Positively pleasant. Definitely a company I'll call FIRST in the future. MJ2024-02-16 Absolute professionals and experts at what they do! Their response time was fantastic, and the ongoing communication and updates were as well. They have all of the equipment and expertise to handle large jobs. Though no one ever wants to need remediation in their house, we could not be happier with the remediation services we received from landmark. I highly recommend them! Steve Brookshire2023-12-06 Really phenomenal communication and updates on progress. Texted every time with precise arrival times—very reliable. And of course technically competent. Great in dealing with our insurer too.

